Santa and Mrs. Clause Rate Schedule:
Please note - a visit starts when Santa arrives to your location, not when he enters your party.
Any wait time between the two is deducted from your scheduled visit time.
Prices below do not include travel or online / credit card fee (read full terms below).
Now till December 21, 2023:
$135 an hour, $200 for 1 1/2 hours, or $250 for 2 hours; $115 per hour for 2 hours and after; pro-rated in half hour increments.
December 22 - 23, 2023 (Weekend before Christmas, till Christmas Eve):
*Before 5 pm: Same as above.
*After 5 pm: $150 an hour, $225 for 1 1/2 hour, $300 for 2 hours; Pro-rates available after 1st hour starting at $135 per hour, in half hour increments.
December 24th, 2023 - Christmas Eve: 45 minute visit - $175
*We will book an hour time slot, but the visit will only be up to 45 minutes during that hour. No pro-rating, but can book multiple visits. A visit may last the whole time, or less than 45 minutes, depending on party size and response. Host is responsible to pay for full visit either way.
For Mrs. Clause to accompany Santa: Add $30 / hour except Christmas Eve & Christmas Day: add $50 an hour.
Mrs. Clause is not always
available at the same times Santa, and she can be booked separately.
Christmas Day Prices:
$175 an hour, 45 minute visits same as above.
To make a reservation / schedule a visit with Santa:
Please EMAIL email@example.com
You will need to know the following information:
~Date / Time of Visit
~Your name / Party Name
~Approximate number of people attending and their ages
~Place of Visit
~Santa's Entrance / Activities Desired
~Contact information (billing and for day of visit if different)
~Any special instructions / requests
~Payment information / Deposit required
We use a form system to collect client information, in order check on availability, we only need your event time, length, and location.The link to start the booking process will be sent to you if we have availability. Sending this information initially does not guarantee you a visit.
If you have any questions, please ask! If you do not know your exact details, we'll help you plan your visit.
We only accept reservation requests and inquiries via emailto ensure all information is accurate. Santa's Helpers will NOT call you back to book a visit.
REMEMBER! If you need Santa at your event BEFORE your event starts, please include that in your requested time. This is a very common mistake. Santa does not require any prep time on arrival, and he does not provide a set / decorations or have someone come and set up for him before arriving.
Gift service (delivering gifts to people at party):
Usually gifts are given to Santa when he arrives, before he makes his entrance, and he passes them out to guests; there is no charge for this service.
All gifts must be WELL MARKED. Santa prefers larger letters and printed handwriting.Host to provide all gifts. Santa does not provide the gifts.
~Must fit in Santa's bag or client shall provide additional bags.
~If labeled, please include the correct spelling of names and make the presents easily identifiable.
~Not responsible for broken / damaged / lost gifts.
~If gifts are over 25 pounds, do not fit in Santa's bag, or require multiple bags, please be prepared to help Santa and / or his helpers carry / deliver them at the event.
Please ask for details if you have questions.
Pictures and right of use:
Clients / event goers can take their own pictures, with their own camera unless specified by the event's organizer. Host is responsible for letting Santa, his helpers AND their guests know what is appropriate.
Santa's helpers may take photos with patrons camera's if available and does not interfere with other duties.
Santa for Hire does retain copyright of their Santa and his likeness and their images. Event hosts are allowed to use the Santa provided by Santa for Hire DFW for images to sell (such as portraits) or to promote selling of goods / services / events to the event hosts listed in the booking contract only. Any event or party goers capitalizing on their pictures will be subject paying royalties or paying for the amount of the full contract in which the image was taken.
Likewise, Santa for Hire DFW and it’s agents will be taking photographs at the event and may use those photos, and the people / images / events depicted in them for social media or other promotional use as Santa for Hire DFW sees fit, including promoting events not associated with the host of the event where the picture was taken. Upon booking, the hosts agrees to allow all guests to be photographed and their images used for promotional purposes by Santa for Hire DFW, unless otherwise noted during the contract process. If an individual or guest disagrees, they need to contact Santa for Hire DFW to have an image removed / stop use. Santa for Hire DFW will not pay royalties or commissions to any individual depicted in their pictures being used, such fees will be responsibility of the host.
Not responsible for picture quality or camera's damages / performance if
any issues arise.
We do not offer any photography services. If you need a photographer, we can recommend some in the Metroplex.
Deposit / Invoicing / payment info:
There is a $35 non-refundable deposit to finalize your booking with Santa. This $35 will be applied to your balance unless you change or cancel your reservations. It is also subject to the 4% fee when made online.
In order to confirm a reservation, clients must read through and agree to all the terms in writing, included here, and via email. Replying directly to the booking emails and forms with these terms disclosed is considered a binding contract between the party requesting the "visit" / making the reservation, and staff at Santa for Hire DFW.
If you ONLY PAY THE DEPOSIT, but do not confirm via email, phone, or online forms, then the visit will be considered booked and confirmed. We will also assume you agree to all terms here and in writing via emails, even if you failed to respond.
Not paying the deposit, but confirming details is not a complete contract and the visit will not be booked, unless otherwise noted.
You will have 7 days from the start of the contract / when it was sent to you, to confirm the terms and pay the deposit. If the visit time is shorter than 7 days away, you will have 24 hours to confirm and pay the deposit, unless otherwise noted.After that time frame we cannot grantee we will have your visit time available.
Deposit link will be sent with the contract and will also be available when you confirm your contract.
Pre-booked visits' (those booked before August of the year of the visit, or during the previous Christmas season) deposit's are due no later than September 1 of the year of the visit. Deposits not received by September 1 will be canceled.
Payments accepted are: Paypal, credit card, cash, or check.
Cash and check:
If you are paying at the time of visit with cash or check, please give all payments to one of Santa's helpers. We try to be very discrete when dealing with payment at events so we do not upset or interrupt the guests (especially the small ones -- we don't want them to see Santa accepting money).
Make checks payable to: Santa For Hire DFW
$45 fee for all returned checks.
Gratuities accepted and appreciated.
Credit cards payments:
Credit cards can be accepted via Paypal (please ask for address) or onsite
via Square Merchant at time
of visit. Please note an additional 4% fee is required when using credit cards and Paypal (will be reflected on bill). If you are paying onsite with your
credit card and is it is not accepted due to service interruption or denied
charges, you will be responsible for payment before visit is finished, so
please have a back up method available.
Prepaying is also accepted (call for credit cards, please ask for mailing or Paypal address if necessary). DO NOT send cash via mail or credit card information via email or mail. If pre-paying via check, check may not be deposited till after your visit date.
Invoice / final total will be sent to client at least 24 hours before scheduled appearance, if you need a hard copy delivered at the event, please let us know. Unless otherwise noted, once the visit is invoiced, there can be no changes. Client will also be contacted 48 / 24 hours before scheduled appearance for confirmation.
All invoicing will be emailed via Squarespace / Square Merchant Systems up to 24 hours prior to the visit. There will be a direct link included if you would like to pre-pay your visit online prior to the reserved time. Invoicing will reflect the 4% added fee and will list the cash price.
If you need an invoice for the deposit, or need an invoice sooner, please let us know. Credit receipts should be instantaneous, cash and check receipts could take up to 72 hours and will be delivered via email upon request.
If you need to make arrangements for alternate billing or deposit, please let us know.
Cancellation and Change policy:
~Must cancel 72 hours before scheduled appearance, and must make any changes or requests 48 hours before scheduled appearance to avoid being charged for the entire visit. Unless otherwise noted, once the visit is invoiced, there can be no changes.
~Any previous balance due from canceled visits must be paid in full, and full payment of next visit must be completed to book future visits instead of the deposit.In such event, if the future booking is canceled before 72 hours of the visit, then the balance of the visit minus the deposit will be refunded. If the visit is canceled after 72 hours before the event, then the entire visit fee is non-refundable.
~For visits 3 hours or more long, we request that you change or cancel at least 7 days before your visit is scheduled to start.
~Pre-booked visits' (those booked before August of the year of the visit, or during the previous Christmas season) deposit's are due no later than September 1 of the year of the visit. Deposits not received by September 1 will be canceled.
~We have a right to end the visit if we feel a guest is showing signs of COVID or any other illness.
~Your deposit and any accompanying fee is non-refundable. If you pre-paid your visit's balance online or by credit card, then you will be refunded the balance minus the deposit, but not the online fee(s); unless you cancelled after 72 hours before your visit is scheduled to start, in which case you are not subject to any refund.
~Failure to cancel or make changes within the 72 hour period will result in loss of deposit, and / or possible shortening and cancellation of visit. If the visit is shortened or cancelled, please understand that you will still be responsible for payment of the full scheduled visit.
~Payment is due at end of visit. If a balance remains after 90 days with no payment arrangement, then the matter will be filed in small claims court or with a collection agency.
~These cancellation and change terms includes any issues related to weather.
~Additionally, we reserve the right to cancel a visit at any time. If we do cancel a visit, a refund of your deposit or balance is subject to our discretion.
Traveling / Service Area:
Santa is based in Dallas, but can visit you anywhere! But, if Santa has to travel outside North of 380 in Collin County, South of I - 20 in Dallas County, West 360 in Dallas County, or East of Fate, there is a $35 travel fee for distances up to 100 miles. Over 100 miles, we will charge $35 per hour to and from your event, plus any additional expenses incurred (such as meals or lodging) for Santa AND his helper(s). Meals will be required every 3 1/2 hours of total travel and event time, lodging required after a total of 10 hours travel and event time per day. For events that require flights or special costumes, host assumes all travel and costume costs. In such event meal rates still applicable; a per diem is also negotiable.
~We anticipate Santa to be a "real beard" Santa for the 2023 season. However, if he is not able to, he does have a high quality theatrical beard. Client will be notified at least 24 hours of scheduled visit if Santa will have a real beard or not. If not, the client can choose to cancel the visit at no cost or will receive a discounted rate.
~Santa will always be accompanied by at least one other person; he will never "visit" by himself or out of costume. His helper is there to ensure Santa has what he needs, is safe, monitor the crowd, and conduct all business transactions. Not to staff your event.
~He will not to eat in costume.
~Santa loves pets, and will do Pet Pictures! But sometimes they don't love him, please be prepared to restrain or kennel them if he asks.
~Santa will also bring candy canes for each child (and usually each member of the party); you can request that he not do this, or if you would like to substitute something else, in which case the client will need to provide and assume costs for the substitution.
~It is the host's responsibility to provide decorations. Santa does not have a set up, nor sends someone to decorate before his arrival. We can help give you ideas for decorations if you need.
~We try our best to be there on time, but cannot guarantee an on time arrival, especially when dealing with high traffic times, inclement weather, or busy nights (like Christmas Eve), so please be patient and understand that there are things Santa cannot control. One of Santa's helpers will notify you when they are enroute and provide you with updates as to their ETA while in transit. Typically though, Santa arrives on time or just a few minutes early. If you need him at your event early to "hide," "prepare," or get staged, please add that into your event time when requesting a visit. Billing adjustments can be made onsite if Santa is more than 30 minutes late; time adjustments are subject to availability.
~For events longer than 2 hours, additional requests maybe made to accommodate Santa for restroom or possibly meal breaks.
~Santa and his companion(s) / helper(s) have the right to terminate the visit at any time if either party feels unsafe for any reason. Client will still be accountable for payment of full scheduled visit in case of termination for any reason.
~Client also assumes all liability in the instance of any injury or accident to any members of the party or Santa and his companion(s).
~We have the right to refuse service or bookings
to anyone for any reason.
If you have any questions about his abilities or experience, would like to meet him before hand, or want more background / personal information, or have any questions, Please email (firstname.lastname@example.org) with questions. Book your visit with Santa early!